JCI Accreditation
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Inpatient Satisfaction Questionnaire
Inpatient Survey
Your personal information ("personal information relates to the person who filled out the questionnaire)
Inpatient Services
YesPartiallyNoI Have No Idea /
I Didn't Get Service
I was satisfied from the attention of the admission process and information from the officer.
The admission process made on time.
I was satisfied for the information and interest of Secretary's.
Medical Services
YesPartiallyNoI Have No Idea /
I Didn't Get Service
My doctor was kind, caring and respectful to me.
My doctor gave me enough time
My doctor informed me about my medical condition and he took my written consent.
Nursing Services
YesPartiallyNoI Have No Idea /
I Didn't Get Service
Nurses was polite and respectful to me
I was able to reached the nurses when I needed.
I was satisfied of the skills of nurses.
I have been pleased with inform about the processes and training of nurses.
Food & beverage services
YesPartiallyNoI Have No Idea /
I Didn't Get Service
The food was tasty and served hot.
I am satisfied from the services of the waiter
I satisfied from cafeteria services.
Our Hospitality Services
YesPartiallyNoI Have No Idea /
I Didn't Get Service
I have been pleased by the cleanliness of my room.
The temperature in my room was suitable.
My room and it's surrounding environment were away from the noise.
Nurse call system, TV, remote control, air conditioning system ...etc was working in my room
I have been pleased from the attention of the housekeeping staff.
Our Patient Discharge Procedures
YesPartiallyNoI Have No Idea /
I Didn't Get Service
My discharge process was made on time.
I was pleased to inform made during discharge.
My billing and payment transactions was done smoothly.
Evaluations
YesPartiallyNoI Have No Idea /
I Didn't Get Service
Staff were polite and respectful for me
My personal privacy was demonstrated by a sensitivity of employees.
I was satisfied with your security services.
I was satisfied with your parking service.
The Hospital was clean.
I feel satisfied with the services provided in the hospital.
I will prefer to your hospital when I needed it again, and I would recommend it to others.
. .
I chose your hospital because;
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